WarrantyThe company BlueUp S.r.l.s. guarantees its products for a period of 12 months from date of purchase. The purchase must be verified with a valid invoice issued by the BlueUp S.r.l.s.. In addition, the defective product must be accompanied by a description of the type of malfunction. The warranty covers defects of conformity and/or manufacturing defects.
BlueUp S.r.l.s. may, at its sole discretion, replace the defective product or have it repaired. The costs for shipping the product to BlueUp S.r.l.s. shall be borne by the buyer. In case of an effective detection of defects of conformity and/or manufacturing defects the shipping cost will be refunded by BlueUp S.r.l.s.. In case of non-detection of defects of conformity and/or manufacturing defects or if the functional defects complained of by the user are not detected as such under verification by BlueUp S.r.l.s., all costs, including the repair or replacement of the product and its subsequent delivery, will be borne by the buyer.
This warranty does not cover the following cases:
1. product used or stored improperly;
2. damage caused by water or moisture;
3. physical and/or electrical damage related to intentional, negligent or accidental acts;
4. damage caused by force majeure (eg. weather, electrical noise, ...);
5. a state of neglect of the product;
6. damage caused by mechanical, electrical, electronic or software changes made to the product.
Moreover, the warranty does not cover accessories, such as batteries.
Battery replacement, for battery-powered devices, can be done by following the instructions in the User Manual provided with the product. Although the replacement is a relatively simple operation, there must be paid particular attention to the following aspects:
• polarity of the battery: the battery must be inserted with the correct polarity;
• manipulation of the circuits: it is preferable not touch the circuits or touch them along the edges to prevent damages due to mechanical friction or static discharge.
If the product is not handled properly or is damaged during battery replacement, BlueUp S.r.l.s. is not able to ensure its correct functionality.
In no event BlueUp S.r.l.s. may be liable for incidental or consequential damages, including any lost profits or other economic damages resulting from the use of its products.